Support
Stuck, lost progress or found a bug? We’re a tiny team, but we read every message.
Last updated [Date]
Contact us
Email support@tinylanterngames.com. [Expected reply time.]
What to include
- The game’s name and version
- Your device and OS version
- What happened, and what you expected
- A screenshot, if you can
Restoring purchases
[Steps for iOS and Android.]
Moving progress to a new device
[How cloud saves work, if they exist.]
Deleting your account and data
[How to request deletion.] See the matching section of the Privacy Policy.
Refunds
[Refunds are handled by the App Store or Google Play. Link to each store’s refund page.]